FAQs

What is Wi-Fi?

Wi-Fi is the most commonly used local wireless data network standard that allows electronic devices to exchange data. Essentially, it allows you to connect a Web-enabled device to the Internet wirelessly.

How do I know if my device is Wi-Fi-enabled?

Many devices are Wi-Fi-certified and carry the Wi-Fi logo from the Wi-Fi Alliance. Wi-Fi works with most laptops and smartphones, and Wi-Fi supports Android®, Apple®, BlackBerry®, Nokia® (Symbian S60), Kindle® and Windows platforms.

To determine if your device is Wi-Fi-enabled, you may open the device’s connection manager – which is an application used to modify the device’s network connections – and see if there is a reference to WLAN (wireless local area network), Wi-Fi or 802.11. Typically the connection manager is located in a settings or applications folder.

What is a Wi-Fi hotspot?

A Wi-Fi hotspot is created by an Internet router that gives off a wireless Internet signal. This Internet signal only covers a specific area which generally doesn’t work outside of the building or far from the router. Hotspots are often found at restaurants, airports, hotels, coffee shops and other public places.

Where can I find the Wi-Fi password for my home Wi-Fi?

Often your Internet provider sets up a default username and password for your Wi-Fi router which is typically printed on a label on the side or back of the router. If you can’t find your Wi-Fi password, contact your Internet provider.

Do I use data while connected to Wi-Fi?

No, you don’t use data and won’t be charged for it or have it subtracted from your providers allowance if you’re using Wi-Fi.